Articles

Scheduling non-operating room anesthesia cases in endoscopy: using the sandbox analogy

M. TSAI, L. CIPRI, S. O’DONNELL, M. FISHER, A. ANDRITSOS

Journal of Clinical Anesthesia

aout 2017, vol. 40, pp.1-6

Départements : Information Systems and Operations Management, GREGHEC (CNRS)

Mots clés : Non-operating room anesthesiaUnder-utilized timeTactical decisionsStatistical process controlEndoscopyScheduling

http://www.sciencedirect.com/science/article/pii/S0952818016306572


Study objective For many hospitals, the non-operating room anesthesia (NORA) workload continues to expand. We developed a new NORA scheduling process with shared block time – a sandbox - amongst all of the gastroenterology groups and measured the efficacy of the intervention using basic operating room management metrics. Design Prospective analysis, statistical process control. Setting Academic, rural hospital; endoscopy suite; postoperative recovery area. Patients Adults and pediatric patients undergoing elective and/or urgent endoscopic procedures. Interventions In 2014, we divided the NORA block allocations on Thursdays into one afternoon block for pediatric GI, and 1.5 blocks to be shared between the two adult GI groups. We made a provision for an additional afternoon block available if necessary. No changes were made in the release policy. For scheduling, shared block time was released between the three endoscopy groups at 7 days and then opened to the general pool at 48 h. Measurements Case volumes, under-utilized time (opportunity-unused), elective time-in-block, over-utilized time. Main results With the addition of a pediatric gastroenterologist, the number of cases per month increased after the change in scheduling procedure from a mean of 107 cases per month to 131, an increase of 23% (p = < 0.01) (see Chart 1). Elective time-in-block increased after the intervention by 13% (p = 0.09), while under-utilized time (opportunity-unused time) decreased in a reciprocal fashion (15%, p = 0.03). Pre-intervention mean over-utilized time was 101 min/month, while post-intervention over-utilized time decreased by 84.5% (99% CI ± 3.29) to a mean of 16 min/month. Conclusions By using a multi-disciplinary, team-based approach, we were able to increase throughput without increasing under-utilized or over-utilized time, thereby increasing efficiency. Despite the additional cases brought in by the pediatric gastroenterologist, opportunity-unused time decreased only moderately—lending support to our prediction that opening an additional NORA block was not only unnecessary to accommodate expansion of the gastroenterology service, but was also financially unviable. One of the challenges in reducing under-utilized time lies in the relatively new role played by anesthesia in the NORA environment. In our study, we showed that the open access policy applies when the block allocations have under-utilized time. As anesthesiologists continue to expand their practice into the NORA environment, good communication, interdepartmental collaboration, and flexible scheduling processes are essential to improving efficiency


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