Intercultural Communications Patterns and Strategics: Nordic Expatriates in Japan


International Business Review

février 2007, vol. 16, n°1, pp.68-82

Départements : Management et Ressources Humaines

PERCEIVED EFFECTIVENESS; MANAGERS Abstract: This study provides a Nordic expatriate perspective on intercultural communication patterns and tactics in Japan. Interviews with 30 Nordic expatriates reveal that divergent communication styles, the cultural values of verticality and collectivism, and the lack of shared language have a negative impact on intercultural communication. The interviews reveal that rather than remaining passive bystanders, expatriates adopt various tactics to increase intercultural communication. These include engaging in informal interactions with Japanese employees and managers, sharing and monitoring space, and language training. Implications and suggestions are offered for future research